D+H ONLINE BIDDING GUIDE
STEP 1
HEAD TO THE D+H ONLINE BIDDING PLATFORM (Click here)
Select the online auction you wish to participate in.
STEP 2
REGISTER TO BID
When there is an auction open for bidding, click the "REGISTER TO BID" button at the top of the sale page.
If you do not have a D+H ONLINE account you will be prompted to create one by entering your name, email address and a password. You will also be asked to enter credit card details (Note: this card will not be charged for your purchase, but is used to confirm your identity).
Agree to the Terms and Conditions, then click REGISTER.
STEP 3
ENTER THE ONLINE SALESROOM
You can place an absentee bid by entering your Maximum Bid – the highest hammer price you would be willing to pay for the item.
(If you are the successful bidder, a buyers premium of 25% (inclusive of GST) is added to your bid amount as your total invoice amount.)
Review and confirm by clicking PLACE BID. From there, if others bid against you, our bidding platform will place incremental bids on your behalf to ensure you remain the highest bidder up to your maximum bid, or until you are outbid.
Note: Only you can see your Maximum Bid amount, if it is higher than the Current Bid.
If you are outbid, an “OUTBID” alert will appear on the screen and you will receive an email.
You will always have at least 5 minutes, after you have been outbid, to increase your bid before the auction closes.
INFORMATION ABOUT D+H ONLINE AUCTIONS
TIMED ONLINE SALES AND EXTENDED BIDDING
D+H ONLINE auctions are internet-only auctions that run for a set duration of time and are available for absentee bidding only.
Lot closing times are staggered by 1 minute. A unique feature in timed auctions is extended bidding. Our bidding platform does not allow sniping. If a bid is placed within the last 5 minutes of a lot's scheduled end time, we extend the sale of that lot by 5 minutes from the last bid. This way other bidders have a chance to place a bid. Extended bidding continues until 2 hours after the last lot’s scheduled end time.
VIEWINGS
Works are available for viewing in either our Melbourne or Sydney galleries. Pease check the artwork description under each lot for locations, or contact us prior to your visit to avoid disappointment. Gallery opening hours on weekdays are 9:00am to 5:30pm and by appointment only on weekends.
INVOICING
If you are a successful online bidder, an invoice will be sent to you via email within a day of the auction. Payment is due within 7 days of closing date of the auction and the buyer will not acquire title until payment has cleared in full. Payment must be made to Deutscher and Hackett in Australian dollars by cash, cheque, direct deposit, approved credit cards or electronic funds transfer.
BUYER’S PREMIUM
The 'buyer's premium' refers to the 25% charge (inc. GST) payable by the buyer, calculated as a percentage of the hammer price.
Please note there is no additional bidding fee for online auctions. D+H ONLINE auctions are now conducted with Buyer’s Premium Parity, meaning successful bidders will pay the same BP as those at D+H live auctions.